Category Archives: Questions to the Hysterectomy Store
We often receive questions via email sent to the Hysterectomy Store. Here we answer those questions in order to help our customers find the best products for abdominal surgeries such as hysterectomy (including laparoscopic, abdominal, vaginal and robotic), c-section, A & P repairs, vaginal prolapse, tummy tuck and hernia repairs. If you have a question, please contact us through our CONTACT form.
Question: I keep trying to log-in to the store so I can place an order. I’ve tried it over and over but the store doesn’t recognize my email address, username or password. What am I doing wrong? Can you help me?
This is usually an easy fix!
If you have NOT shopped at the Hysterectomy Store before and are trying to log-in with your username and password from the HysterSisters.com community, the store will not recognize you.
The HysterSisters website and community is a separate company and therefore, a separate website from the Hysterectomy Store. This is a safety precaution for you – as your information should remain safe, secure during the transaction process and unrelated to any other website.
Here’s what you do:
Shop in the store and checkout as a new customer! Or you can checkout without registering. You can, also, create an account as you checkout or bypass creating an account. Either way, no need to log-in before you shop.
Question: You have two binders in your store and you package them together and sell them separately. Do I need them both? If I can only buy one, which one should I buy?
We think the best way to answer your question is to tell you a little bit about both binders and explain the differences and how they are used.
Abdominal Binder
The abdominal binder is 6” tall which is much better sizing for women than the typical 9” and 12” binders most hospitals provide.It velcro closes to allow you to determine the amount of compression that feels best on your belly.
With darts sewn in the back that helps contour and sizing, the binder fits a woman’s torso. The contoured shape keeps the binder from rolling or twisting as you move around. Used for all stages of your abdominal (hysterectomy, tummy tuck, c-section) recovery, the binder adds gentle to firm compression.
Pocket Binder
The pocket binder is also 6” tall and has a mesh pocket in the front. The pocket’s cold/heat packs can either be frozen (soft freeze) or warmed (in the microwave) to provide cooling comfort to fresh incision or warm for a sore belly after several weeks post-surgery if your doctor approves of heating pad.
We package the two binders together with a laundry bag (the Silky Sac) and two cold/hot packs in the Great Binder Set.
Or the binders can be purchased separately.
When to use the Pocket Binder
We often tell women that the pocket binder is great for your tender tummy right after you’ve had surgery to help with gentle compression and ice pack. Then, you can continue to use the pocket binder without a cold pack by adjusting the binder using the velcro closure.
If you want or need heating against your tummy for this surgery or any other tummy aches in the future, the pack can be heated and even worn under clothes.
When to use the Abdominal Binder
This binder is the general, all purpose binder that fits nicely, has velcro closure to adjust to your needs. It can be worn under your pajamas, your clothing, while you sleep or during the day as you recover.
To us, its a toss up if you could buy just one. Some of us would vote for the pocket binder – because you can use it with or without the cold/hot packs. Some would vote for the simple abdominal binder because it is no frills and simple.
So we aren’t sure we’ve answered your question but perhaps the information and details we’ve provided can help you determine which binder would be the best option for you – if you can buy only one.
Question: I found a coupon after I checked out in the store. Can you apply it to my order?
Answer: Oh dear! That really is frustrating!
We are sorry but we cannot alter a transaction you approved on your credit card/PayPal during checkout process in the Hysterectomy Store. The customer must apply the coupon themselves during checkout.
We simply do not have the ability to go in and alter it.
We can invite you to apply your promo code during checkout or if you forgot or found it after your transaction, save it for another store purchase.
